Listing information dated 2026-11-03
Veterinary Receptionist
Medivet · Pembroke, Pembrokeshire
Employer listing
Job description
Veterinary Receptionist (Client Care Assistant) 26.7 hours a week, Wednesday 08:30 - 18:30, Thursday 08:30 - 17:00, Friday 08:30 - 17:00 and 1:4 Saturdays 08:30 - 13:00 based at the Pembroke practice. Your career means more than a rota and a job title, that’s why we offer
• Health Cash Plan from day one • 24/7 counselling and wellbeing support • Life Assurance 3 x salary
• 5 weeks’ annual leave plus Bank Holidays, rising with length of service • Extra ‘Day for You’, a paid day off just for you
• Cycle to Work • Season Ticket loans • Discounts on Medivet products and services
Requirements
- You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.
- • Carry out reception duties, greeting clients on arrival, and updating records • Triage the impact of emergency appointments, contacting clients and rearranging as needed • Manage the practice diary to ensure appointment availability is optimised to team skillset • Answer client phone calls and manage messages • Ensure appointment slots are available for clients to book online • Process any repeat prescription order requests • Work collaboratively within a supportive team
- Medivet is a leading Veterinary care provider, with over 400 practices, including 24-hour centres and referral hospitals, across the UK and Europe. We’re more than a network – we’re a community. We believe in providing the right treatment for our pets and our people. That means giving you the tools, time and support to build the career you want.
Before you apply
What to know before applying
Check before applying
- • Ask for the pay range before investing much interview time
- • Confirm exactly how remote or hybrid the working pattern is
- • Check which requirements are mandatory versus preferred
- • Confirm rota, OOH/weekend expectations, CPD support, and whether professional fees are covered
Missing or unclear
- • Employment type is not stated in the source
- • Workplace arrangement is not stated or is conflicting in the source
- • Pay range is not clearly listed
These checks are based on the listing, not an assessment of your eligibility. Confirm important details with the employer.